Tractor Technician - Dover, NH

Location: Dover, NH
Type of Employment: Full-Time

Department: Service Department
Reports to: Service Department Head
Supervises: None
Purpose:
Performs basic diagnostics, service repairs and maintenance work on customer and/or dealer-owned agricultural and turf equipment. May require some direction or guidance from the Service Manager, Service Location Manager, or Lead Service Technician.
Responsibilities:
o Performs basic diagnostics and repairs on agricultural and turf equipment.
o Participates in Service EDUCATE Training programs required for the development of skills and knowledge
o Maintains current knowledge of John Deere and competitive products
o Maintains condition of vehicles, inventory, tools and equipment
o Maintains a clean work area and performs work in a neat and orderly fashion
o Follows all safety rules and regulations in performing work assignments
o Completes all reports and forms required in conjunction with work assignments
o Accounts for all time on through CDK PFW and for all material used in performing assigned duties
o Will maintain a minimum of 65% billed labor efficiency.
o May perform maintenance of the facility and vehicles
o May perform grounds maintenance for the dealer properties
o May be required to assist in moving displays or equipment within the dealership
o May operate a forklift to transport parts, equipment and supplies for the dealership
Experience, Education, Skills and Knowledge:
o 1+ years of experience performing service repairs
o Ability to perform basic repairs and required maintenance using special tools and equipment following Technical Manual procedures
o Proficient knowledge of mechanical, electrical and hydraulic systems used in the repair of agricultural and turf equipment
o Ability to use Service Advisor and basic computer functions
o Ability to operate vehicles and equipment used for diagnostic purposes
o Proficient oral and written communication skills
o Ability to lift at least 75 lbs. repeatedly
o Basic Service Technician certification preferred
o High School Diploma or equivalent experience required; Associates degree preferred
o Valid driver’s license is required
o Must have own maintenance and repair tools
o Fork lift license preferred


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